{"id":2276,"date":"2025-06-01T12:00:03","date_gmt":"2025-06-01T09:00:03","guid":{"rendered":"https:\/\/www.english-teacher-oleg.com\/return-of-goods\/"},"modified":"2026-05-20T14:18:01","modified_gmt":"2026-05-20T11:18:01","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.english-teacher-oleg.com\/en\/refund_returns\/","title":{"rendered":"Return of goods"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2276\" class=\"elementor elementor-2276 elementor-13\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-bdacbef e-flex e-con-boxed e-con e-parent\" data-id=\"bdacbef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dfd6c3c elementor-widget elementor-widget-heading\" data-id=\"dfd6c3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Content<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b7dbcb6 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"b7dbcb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">1. Return of goods within 14 days<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">2. Consumer rights under the Law of Ukraine<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">3. Conditions for returning goods (tires and wheels)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">4. Exclusion from the right of return<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">5. Product return procedure<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">6. Refunds and exchanges<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">7. Guarantees<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">8. Legal information about the company<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-d27d1bc e-flex e-con-boxed e-con e-parent\" data-id=\"d27d1bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0e9ba1 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"b0e9ba1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>1. Return of Goods Within 14 Days<\/h3>\nAs a buyer, you have the right to return goods of proper quality within <strong>14 days<\/strong> from the moment of receipt, in accordance with the Law of Ukraine &#8220;On Protection of Consumer Rights&#8221;. This applies to all purchases made in the online store <strong><a href=\"https:\/\/www.english-teacher-oleg.com\/\">https:\/\/www.english-teacher-oleg.com\/<\/a><\/strong>. We strive to provide you with the best conditions for returning goods if they do not meet your expectations or requirements.\n\n<h3>2. Consumer Rights Under the Law of Ukraine<\/h3>\nAccording to Article 9 of the Law of Ukraine &#8220;On Protection of Consumer Rights&#8221;, the buyer has the right to exchange or return goods of proper quality within <strong>14 days<\/strong>, excluding the day of purchase, provided that the following requirements are met:\n\n<ul>\n \t<li>The goods have not been used and have retained their <strong>commercial appearance<\/strong>.<\/li>\n \t<li>The <strong>consumer properties<\/strong> of the goods have been preserved.<\/li>\n \t<li>The original <strong>packaging<\/strong> and accompanying documentation (receipt, invoice, etc.) are available.<\/li>\n<\/ul>\n\n<h3>3. Conditions for Returning Goods<\/h3>\nThe return of goods is possible if the following conditions are met:\n\n<ul>\n \t<li><strong>Commercial appearance<\/strong> is preserved.<\/li>\n \t<li><strong>Original packaging<\/strong> is preserved.<\/li>\n \t<li><strong>Documents<\/strong>. You must provide a document confirming the purchase (receipt or invoice) issued at the time of placing the order.<\/li>\n<\/ul>\n\n<h3>4. Exclusions from the Right of Return<\/h3>\nGoods that have been used or damaged due to improper handling are not subject to return due to the loss of their commercial condition. It is important to preserve the product\u2019s original condition until the decision to return is made.\n\n<h3>5. Procedure for Returning Goods on the Website<\/h3>\nTo return goods purchased in the online store <strong><a href=\"https:\/\/www.english-teacher-oleg.com\/\">https:\/\/www.english-teacher-oleg.com\/<\/a><\/strong>, follow these simple steps:\n\n<ol>\n \t<li><strong>Contact support<\/strong>. Inform our customer support team about your intention to return the goods, indicating the order number and the reason for the return.<\/li>\n \t<li><strong>Prepare the goods<\/strong>. Make sure the goods have not been used, remain in their original condition, and are packed in their original packaging.<\/li>\n \t<li><strong>Send the goods<\/strong>. After agreement with the manager, you may send the goods to the address provided to you. The buyer bears the return shipping costs if the return is initiated by the consumer and not due to product defects.<\/li>\n \t<li><strong>Receive a refund<\/strong>. After receiving the goods and confirming their proper condition, the refund will be processed within <strong>7 business days<\/strong>.<\/li>\n<\/ol>\n\n<h3>6. Refunds and Exchanges<\/h3>\nIf the goods are returned in proper condition, you will receive a refund for the cost of the goods excluding delivery costs, unless delivery was paid by the store. If the product is defective or does not meet the stated characteristics, <strong><a href=\"https:\/\/www.english-teacher-oleg.com\/\">https:\/\/www.english-teacher-oleg.com\/<\/a><\/strong> will also reimburse the return shipping costs.\n\n<h3>7. Guarantees<\/h3>\n<strong>The warranty is provided for 14 days from the moment the buyer receives the product<\/strong>, in accordance with the Law of Ukraine &#8220;On Protection of Consumer Rights&#8221;.\n\n<h3>8. Legal Information About the Company<\/h3>\nThe online store <strong><a href=\"https:\/\/www.english-teacher-oleg.com\/\">https:\/\/www.english-teacher-oleg.com\/<\/a><\/strong> is operated and represented by <strong>Sole Proprietor (FOP) Shevchuk Oksana Olehivna<\/strong>.\n\nRegistration number of the taxpayer card and other mandatory payments: <strong>031821210541<\/strong>\n\nAddress: <strong>Lutsk, Pysarevskoho Street 22, 43000, Ukraine<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Content 1. Return of goods within 14 days 2. Consumer rights under the Law of Ukraine 3. 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