Content

• 1. General provisions
• 2. Registration on the website
• 3. Privacy and personal data
• 4. Start of Order processing, pricing, exchange
• 5. Limitation of liability of the Administration
• 6. Cookie Policy
• 7. Legal information about the company

1. General Provisions

1.1. This Agreement defines the terms of use by Users (Buyers) of the materials and services of the website https://www.english-teacher-oleg.com/ (hereinafter referred to as the Website, web portal, online store).
1.2. This Agreement, in accordance with Articles 633, 641, and Chapter 63 of the Civil Code of Ukraine, is a public contract (offer) addressed to an indefinite number of persons regardless of their status (individual, legal entity, sole proprietor) wishing to purchase goods in the online store https://www.english-teacher-oleg.com/. Sellers of goods may be third parties (not the Administration) who use the services of https://www.english-teacher-oleg.com/ to sell their goods on the Internet. Information about such sellers is provided by the Administration upon request of the User (Buyer).
1.3. Since this Agreement is a public offer, by accessing the Website materials, the User (Buyer) is considered to have joined this Agreement.
1.4. The Website Administration (owner of the website https://www.english-teacher-oleg.com/ or persons authorized by them) has the right to unilaterally amend the terms of this Agreement at any time. The new or amended Agreement becomes effective after its publication on the Website. If the User disagrees with the changes made, they must stop accessing the Website and discontinue using the Website materials and services.
1.5. The Buyer agrees to this public offer in full and without reservation when placing an Order on the Website.
1.6. The Visitor (Buyer) agrees that all terms of the User Agreement are clear and understandable and accepts them fully and unconditionally.

2. Registration on the Website

2.1. To place orders on the Website, the User (Buyer) may complete the registration procedure and provide the required information according to the registration form.
2.2. During registration on the Website, the User (Buyer) undertakes to provide accurate and truthful information about themselves and their contact details so that the Website Administration can fulfill its obligations to the User (Buyer) and deliver the purchased Goods.
2.3. During registration on the Website, the User (Buyer) specifies a login (their e-mail) and password, for the security of which they are personally responsible. The User (Buyer) undertakes not to disclose the login and password specified during registration to third parties and to store this information in a secure place inaccessible to unauthorized persons. The Buyer bears sole responsibility for all actions performed on their behalf using their login and password.

3. Confidentiality and Personal Data

3.1. Information provided by the User (Buyer) is confidential. The Website Administration uses information about the User (Buyer) solely for the purpose of fulfilling the Visitor’s (Buyer’s) Orders unless otherwise specified in this Agreement.
3.2. By completing the registration form on the website https://www.english-teacher-oleg.com/, the Visitor (Buyer) voluntarily consents to the collection and processing of their personal data by the Website Administration for the following purposes: information provided during registration on the Website will be used for processing Orders for the purchase of Goods, providing order-related information, sending advertising and promotional offers, information about promotions, contests, or any other information related to the activities of https://www.english-teacher-oleg.com/ via telecommunications means (e-mail, mobile communication), and for other commercial purposes.
3.3. For the purposes specified in this clause, the Administration has the right to send letters, notifications, and materials to the postal address and e-mail of the Visitor (Buyer), as well as send SMS messages and make calls to the phone number provided in the registration form if necessary to fulfill the User’s (Buyer’s) order. The Administration also has the right to record telephone conversations with the Visitor (Buyer) for the purpose of improving service quality, to which the Visitor (Buyer) gives unconditional consent.
3.4. The Visitor (Buyer) agrees to the use of cookie technology by the Administration. Cookies do not contain personal information and cannot in any way access information stored on the Visitor’s (Buyer’s) hard drive. Cookies are used to improve the quality of services provided, including quick identification of the Visitor (Buyer), saving settings and personal preferences, tracking session status, and identifying trends in Website usage. The Administration also uses cookies for advertising purposes, including managing advertisements on Internet websites. If cookies are disabled by the Visitor (Buyer), the Administration does not guarantee the full functionality of the website https://www.english-teacher-oleg.com/ or some of its services.
3.5. The Buyer grants the Administration the right to process their personal data, including storing personal data in the Administration’s databases (without additional notice), retaining data indefinitely, accumulating, updating, and modifying data when necessary. The Administration undertakes to ensure the protection of data from unauthorized access by third parties and not to distribute or transfer data to any third party (except related parties, commercial partners, persons authorized by the Administration to process data for the stated purposes, and mandatory requests from competent state authorities).
3.6. If the Visitor (Buyer) does not wish to receive promotional newsletters, information about new products, etc., they have the right to unsubscribe by sending a request to the Administration and/or selecting the appropriate option in their personal account.
3.7. The Administration is not responsible for the content or accuracy of information provided by the Visitor (Buyer) during registration on the website https://www.english-teacher-oleg.com/ and while placing Orders. The Visitor (Buyer) bears responsibility for the accuracy of the information provided during registration and order placement and accepts all risks associated with inaccurate information.

4. Order Placement Procedure, Pricing, and Exchange

4.1. The Visitor (Buyer) may place an order independently by clicking the “Buy” and “Checkout” buttons or by calling the phone number listed at the top of the page. After placing the order, the Buyer will receive confirmation regarding the order and product availability or information about the estimated delivery date if the product is unavailable. When ordering by phone, confirmation will be provided via telephone communication.
4.3. If a product listed on the Website is unavailable due to technical issues or other reasons beyond the Administration’s control, the order may be canceled fully or partially, and the Visitor (Buyer) will be informed via notification.
4.4. By joining this Agreement and placing an order, the User (Buyer) confirms that they are familiar with the Website sections “Delivery & Payment” and “About Us,” agrees with them, and fully understands them. The Administration reserves the right to change delivery times with prior notice to the User.
4.5. The Visitor (Buyer) agrees that the price, assortment, and quantity of goods added to the “cart” are valid only at the time the cart is created and may change if the purchase is not completed by clicking the “Checkout” or “Buy” button.
4.6. The Visitor (Buyer) agrees that purchased Goods are not subject to exchange or return in the following cases:
4.6.1. More than 14 calendar days have passed since the purchase of the Goods;
4.6.2. Fewer than 14 calendar days have passed since the purchase, but the Goods have been used, the packaging integrity and/or completeness has been violated, tags/labels are missing, etc.
The Goods belong to the list of goods not subject to return or exchange in accordance with Resolution No. 172 of the Cabinet of Ministers of Ukraine dated March 19, 1994 (as amended).
4.6.3. The Visitor (Buyer) refuses to provide photo or video evidence of allegedly defective or faulty Goods.
4.7. By this Agreement, the User (Buyer) confirms their understanding that only new Goods that have not been used and show no signs of use (scratches, chips, etc.) may be exchanged or returned. The complete set, packaging integrity, labels, factory markings, and the original proof of purchase must be preserved. Violation of any of these conditions gives the Administration the right to refuse exchange or return.
4.8. When ordering Goods on the Website, the User (Buyer) agrees to receive information about the production date and shelf life in the format provided by the manufacturer, including through batch codes or other markings.
4.9. When ordering Goods on the Website, the User (Buyer) agrees to combine orders placed for the same recipient into one package and receive them in one shipment. The User (Buyer) will be informed about such combination via e-mail.
4.10. In case of refusal of the Goods by the Visitor (Buyer), the Administration returns the amount paid by the Buyer, excluding the Seller’s delivery expenses for the returned Goods.

5. Limitation of Liability of the Administration

5.1. The Administration bears no responsibility for any errors, typos, or inaccuracies that may be found in materials contained on this Website. The Administration makes every effort to ensure the accuracy and reliability of the information provided on the online store Website. All information and materials are provided “as is” without any warranties, express or implied.
5.2. The Administration is not responsible for statements and opinions expressed by Visitors (Buyers) on the Website in comments or reviews.
5.3. The Administration is not responsible for any unlawful actions by the Visitor (Buyer) against third parties or actions of third parties against the Visitor/Buyer.
5.4. The Administration is not liable for any damages, losses, or expenses (actual or possible) arising in connection with this Website, its use, or inability to use it.
5.5. The Administration is not responsible for the User’s (Buyer’s) loss of access to their account on the website https://www.english-teacher-oleg.com/ (loss of login, password, or other information).
5.6. For the purposes stated above, the Administration reserves the right to remove information posted on the Website and take technical and legal measures to terminate access to the online store for Users (Buyers) who create problems for other Visitors (Buyers), abuse the ordering process without intent to purchase Goods, or violate the terms of this Agreement. Such blocking is carried out at the discretion of the Administration without prior notice.
5.7. The Website Administration is not responsible for:
5.7.1. Delays or failures in transaction processing resulting from force majeure circumstances, as well as any malfunctions in telecommunications, computer, electrical, or related systems.
5.7.2. Actions of money transfer systems, banks, payment systems, and delays related to their operation.
5.7.3. Proper functioning of the Website if the Visitor lacks the necessary technical means to use it, and the Administration bears no obligation to provide such means.

Exclusive Rights

6.1. All objects available through the Website services https://www.english-teacher-oleg.com/, including design elements, text, graphic images, illustrations, videos, software, databases, music, sounds, and other objects (hereinafter referred to as the Service Content), as well as any content posted on the Website, are objects of exclusive rights belonging to the Administration, Users, and other rights holders.
6.2. The use of content and any other service elements is permitted only within the functionality offered by the Website services. No elements of the Website services https://www.english-teacher-oleg.com/ or any content posted on the Website may be used in any other manner without prior permission/consent of the rights holder. Use includes reproduction, copying, modification, distribution, public display, etc. Exceptions apply only as provided by Ukrainian law. Personal non-commercial use of the Website content is permitted provided that all copyright notices, trademarks, and authorship information remain unchanged.
6.3. For all questions regarding rights, as well as other inquiries and suggestions, you may contact us via e-mail: info@english-teacher-oleg.com
Or by phone number available on the Contacts page (Link: https://www.english-teacher-oleg.com/contacts/)

6. Cookie Policy

What are cookies?

Cookies are small text files stored on your device (computer, smartphone, tablet, etc.) when visiting a website. They help us remember your actions and preferences, improving your browsing experience.

Why do we use cookies?

• Personalization: Cookies allow us to tailor website content to your individual needs and show relevant offers and advertisements.
• Analytics: Cookies help us understand how you use our website, which pages you visit most often, and what you like or dislike. This helps us continuously improve our website and services.
• Functionality: Cookies allow you to use certain features of our website such as adding products to the cart, authorization, and placing orders.

What types of cookies do we use?

• Essential cookies: These cookies are necessary for the operation of our website and allow you to use its basic features.
• Performance cookies: These cookies collect information about how you use our website so we can optimize its performance.
• Functional cookies: These cookies allow us to remember your settings (such as language or currency) and provide a more personalized experience.
• Marketing cookies: These cookies are used to track your interests and display relevant advertising on our website and other websites. We cooperate with third parties such as Google to provide targeted advertising.

How to manage cookies?

You can manage cookies through your web browser settings. Most browsers allow you to block, delete, or receive notifications about cookies. However, please note that disabling all cookies may limit the functionality of our website.

More about Google Ads

We use Google services to show you relevant advertising based on your interests and previous searches. For this purpose, we may use cookies and other tracking technologies. You can learn more about how Google uses data by visiting Google’s Privacy Policy page.

Your rights

You have the right to access information collected about you through cookies, as well as the right to correct, delete, or restrict the processing of this information. To do so, please contact us using the contact details provided on the website.

Consent to the use of cookies

By continuing to use our website, you agree to the use of cookies in accordance with this policy.

7. Legal Company Information

The online store https://www.english-teacher-oleg.com/ is operated and represented by Sole Proprietor (FOP) Shevchuk Oksana Olehivna
Taxpayer registration number and other mandatory payment registration number: 031821210541
Address: Lutsk, Pysarevskoho Street 22 (43000), Ukraine